Get in Touch
We're here to support your health and beauty journey with personalized solutions and expert guidance.
Send Us a Message
Whether you have questions about our products, need order support, or want to schedule a consultation, we're here to help.
Visit Our London Office
Experience our premium health and beauty solutions in person at our elegant Chelsea location. Our knowledgeable consultants are ready to provide personalized recommendations and product demonstrations.
Premium Chelsea Location
VitalityPro UK - Premium Health & Beauty Solutions Ltd85 King's Road, Chelsea
London SW3 4RP, United Kingdom
Phone
+44 20 7357 2490When We're Available
Our dedicated customer service team is here to assist you during our extended business hours throughout the week.
Monday - Friday
9:00 AM - 6:00 PM
Full customer service available
Saturday
10:00 AM - 4:00 PM
Limited weekend service
Sunday
Closed
Email support available
Response Time Guarantee
Phone Calls
Answered within 2 minutes
Email Inquiries
Responded within 4 hours
Online Chat
Available during business hours
Connect With Us
Choose your preferred way to reach us. We're committed to providing multiple convenient channels for your communication needs.
Live Chat
Get instant answers to your questions online
Frequently Asked Questions
Find quick answers to common questions about our products, services, and customer support.
Our customer service is available Monday-Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and we're closed on Sundays. However, you can reach us via email at any time, and we'll respond within 4 hours during our next business day.
We guarantee phone calls are answered within 2 minutes, email inquiries are responded to within 4 hours, and our online chat is available immediately during business hours. For urgent matters, please call our main number at +44 20 7357 2490.
Yes! We offer personalized consultations at our Chelsea office located at 85 King's Road, Chelsea, London SW3 4RP. You can schedule an appointment by calling us or using our contact form. Our expert consultants will provide tailored recommendations based on your specific health and beauty needs.
We offer a 30-day satisfaction guarantee on all our products. If you're not completely satisfied, contact our customer service team for return instructions. We'll arrange collection from your location or provide a pre-paid return label, and issue a full refund upon receipt of the returned items in their original condition.
Currently, we primarily serve customers in the United Kingdom. However, we're expanding our international shipping capabilities. For specific international shipping inquiries or to be notified when we expand to your country, please contact our customer service team at [email protected].
Need Urgent Assistance?
For urgent matters outside our regular business hours, please use these dedicated channels.
Product Concerns
For adverse reactions, allergic responses, or safety concerns
Email: [email protected]Emergency Note: For life-threatening allergic reactions or medical emergencies, contact emergency services immediately at 999, then contact us for product information.